Information We Collect

We collect several types of information to provide and improve our services. The information we collect may include:

1. Personal Information You Provide
   This includes any information you voluntarily provide when using our website, such as:

   • Your name

   • Email address

   • Phone number

   • Shipping and billing address

   • Payment details (processed securely through third-party payment processors)

   • Order history

   • Customer service inquiries or messages sent to [email protected]

   • We do not store full credit card numbers; payments are processed by encrypted third-party gateways.

2. Automatically Collected Data
   When you visit tessbutler.com, we automatically collect:

   • IP address

   • Browser type and version

   • Device information

   • Operating system

   • Pages visited

   • Time spent on pages

   • Referring websites

   • Cookies and tracking technologies

   This information helps us understand customer behavior, improve website performance, and ensure security.

3. Cookies and Tracking Technologies
   We use cookies to enhance your browsing experience, save your preferences, and customize content. Cookies may include:

   • Session cookies

   • Preference cookies

   • Analytics cookies

   • Advertising cookies

   • Security cookies

   You can disable cookies in your browser settings, but doing so may affect website functionality.

4. Information from Third Parties
   We may receive information from:

   • Payment processors

   • Shipping carriers

   • Analytics providers

   • Advertising partners

   • Social media platforms (if you interact with our content)

How We Use Your Information

Your information is used for the following purposes:

1. To Process Orders

   • Fulfilling orders for gowns and related products

   • Processing payment

   • Sending order confirmations

   • Shipping and delivery updates

2. Customer Support
   We use your information to respond to inquiries sent to [email protected], assist with product questions, and resolve concerns.

3. Website Improvement
   Automatically collected data helps us optimize:

   • Website layout

   • User experience

   • Page loading speed

   • Search functionality

   • Product recommendations

4. Marketing and Communications
   With your consent, we may send:

   • Promotional emails

   • New product announcements

   • Discounts or special offers

   • Policy updates

   You can unsubscribe at any time.

5. Fraud Prevention and Security
   We use your information to detect suspicious activity, protect customer data, and maintain a secure shopping environment.

6. Legal Compliance
   We may process or disclose information if required by law, legal proceedings, or regulatory authorities.

How We Store and Protect Your Information

We implement strict security measures to protect personal information, including:

• SSL encryption across tessbutler.com

• Secure payment processing through compliant partners

• Restricted internal access to data

• Routine server monitoring

• Firewalls and anti-malware protection

• Regular system audits

Although we follow industry standards, no online system is 100% secure. We cannot guarantee absolute protection but maintain strong preventive practices.

Data Retention

We retain personal data for as long as necessary to:

• Complete your transactions

• Provide ongoing services

• Comply with legal obligations

• Resolve disputes

• Enforce policies

Order information may be stored for up to 7 years for accounting and tax requirements.

Disclosure of Information

We may share your information with:

1. Service Providers

   • Payment gateways

   • Shipping carriers

   • Email marketing services

   • Data analytics companies

   • Cloud hosting providers

   These providers must adhere to confidentiality and data protection obligations.

2. Business Transfers
   In the event of a merger or acquisition, customer information may be transferred to new ownership under strict confidentiality terms.

3. Legal Requirements
   We may disclose information to comply with:

   • Court orders

   • Government regulations

   • Legal investigations

4. Advertising Partners
   Aggregated non-personal data may be shared for marketing insights and advertising optimization.

Children’s Privacy

Tessbutler does not knowingly collect information from individuals under 16 years old. If we become aware that such information has been collected unintentionally, it will be deleted promptly.

Your Rights

Depending on your location, you may have rights regarding your data:

• Right to access your information

• Right to correct inaccurate data

• Right to delete personal information

• Right to object to marketing

• Right to restrict processing

• Right to withdraw consent

• Right to data portability

To exercise your rights, contact us at [email protected].

International Data Transfers

As a global online retailer, Tessbutler may transfer data internationally. All transfers comply with applicable laws and use secure processes whenever personal information crosses borders.

Third-Party Links

tessbutler.com may contain links to external websites. Tessbutler is not responsible for the privacy practices or content of third-party sites.

Changes to This Privacy Statement

We may update this Statement periodically. Updates will be posted on tessbutler.com with a revised “Last Updated” date. Continued use of the site indicates acceptance of changes.

Contact Information

If you have questions regarding this Privacy Statement, contact us at:

Email: [email protected]

Website: tessbutler.com